Can Tok-Tok! be used on any Smartphone?
Yes, Tok-Tok! is available for Apple (iOS) & Android devices, as long as the Internet is accessible.
Can Tok-Tok! be used on iPad/tablets (with or without SIM card)?
Yes, as long as the Internet is accessible and you should have your mobile phone (does not need to be smartphone) nearby for SMS-based personal verification during registration.
Are there any charges for using Tok-Tok!?
Tok-Tok! is free for personal use. Corporate or organisational users will be charged a subscription fee.
Can Tok-Tok! messages reach non-Smartphone users?
Yes, Tok-Tok! messages can be sent as email to users without an Apple (iOS) or Android device.
Can I use Tok-Tok! to send SMS?
Yes, subscribed corporate or organisational users with valid sms plans are able to send sms from the Tok-Tok! app.
Is there a limit to the number of users per chat group?
Personal chats are limited to a maximum group size of 50. Corporate/organisational chats do NOT have a limit.
Will others be able to see my mobile number?
No, privacy of mobile number is respected unless you want your users to see it.
What happens if there is a change of mobile number?
The admin user can update the new number on our self-service portal.
What happens if there is a change of mobile phone/device?
The user will need to deregister the app from the current mobile device under Settings > Account > Deregister and download the app to register again in the new mobile device.
How to I import/update my entire corporate or organisational directory?
There is self-service web portal to administer the directories.
Will there be any reports/logs available for auditing or checking against cyber-bullying?
Yes, please drop us an email at sales@tok-tok.me indicating the name of your organisation and the timeframe of the logs you require.
Compliance to PDPA
SINGAPORE 02 Jan, 2014
From 2 January 2014, Singapore’s Personal Data Protection Act (PDPA) has introduced certain restrictions on whether companies may contact you for promotional and marketing purposes. Under the PDPA, if you have registered your Singapore telephone numbers in the national Do Not Call (DNC) Registry, then companies are not supposed to contact you at such registered telephone numbers for marketing purposes unless they have separately obtained your consent to do so.
Hello Technology complies with the requirements of the PDPA and respects your choices. If you have registered your telephone number with the DNC Registry, we will not send you our promotional and marketing messages via phone calls, text messages and faxes. However, if you have previously given us consent to contact you for such purposes, we will continue to do so until you withdraw your consent. If you have further queries, please email us at pdpa@hello-technology.com.
